Last updated: July 2026
The Gertrude Hotel is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
We may collect personal information that you voluntarily provide to us, including your name, email address, phone number, function or event details, and any other information you choose to provide when contacting us or submitting an enquiry through our website.
Our website may also collect limited information through cookies and website analytics to help us improve your experience.
We use your personal information to:
- Respond to enquiries and manage bookings.
- Communicate with you about our services.
- Improve our website and customer experience.
- Send you news, updates and special offers.
You can unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.
We do not sell your personal information.
We may share your information with trusted third-party service providers who assist us with operating our website, managing enquiries, delivering email communications, or where required or authorised by law.
We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access, modification and disclosure.
You may request access to, or correction of, the personal information we hold about you by contacting us using the details below.
We may update this Privacy Policy from time to time. Any changes will be published on this page.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
The Gertrude Hotel
Email:
reservations@thegertrude.com.au
Phone:
(03) 9942 0995
